3PL & fulfillment · Thousand Oaks, California
Big enough to ship thousands of orders a day. Small enough to answer when you call.
Minimus Fulfillment ships DTC and B2B out of our Thousand Oaks, California headquarters, northwest of Los Angeles — for brands starting out and for brands doing hundreds or thousands of orders a day, across the United States and worldwide. We came up running consumer brands ourselves, so we speak entrepreneur, and we would rather be a partner than a vendor.
What we ship
Your category, handled by people who have shipped it before
Different products break in different ways. Here is what that means in practice.
Food & beverage
Shelf-stable food and drink, snacks, bars and powders, stored under federal and California food warehousing registration.
Food & beverage fulfillment →Supplements & nutraceuticals
An FDA-registered facility, Amazon expiration-date marking done right, and bundles, starter kits and subscriptions.
Supplement fulfillment →Beauty & personal care
Gift-ready pack-outs for fragile, high-value product, aerosols and ORM-D included, plus PR and influencer kits.
Beauty fulfillment →Apparel & accessories
Size-and-color matrices picked accurately, folding and poly bagging to your standard, hang tags, and returns planned at onboarding.
Apparel fulfillment →Electronics
Consumer electronics and devices with lithium batteries, shipped domestically and internationally. Serialized inventory and returns evaluation available.
Electronics fulfillment →Toys & collectibles
Seasonal peaks planned rather than survived, floor-ready retail packs, and collectible drops where the condition of the box is the product.
Toy & collectible fulfillment →General merchandise
Housewares, pet, stationery, seasonal and novelty goods. If it is shelf-stable and within ORM-D, we have almost certainly shipped something like it.
See what else we handle →How we work
We speak entrepreneur
We came out of building and running consumer products businesses, not out of logistics. It shows when something is unusual, urgent or not in the contract.
We keep an eye out
When a sales lead or a useful introduction crosses our desk and fits one of our clients, we pass it along.
We look for money you are leaving on the table
A carton costing you dimensional weight, a slow pack-out, the wrong carrier service for your zones. We tell you what we notice.
We work with entrepreneurs
Founder-led brands, second-time operators and celebrity launches. Changing your mind is normal, not a change order.
A person, not a queue
People who know your account and can walk out to the rack while you are still on the phone. No ticket number.
Exceptions are normal here
A two-week promo insert, or two thousand orders out by Friday. Elsewhere that is a change request. Here it is Tuesday.
You can stand in the building
Our warehouse is ours. Walk the floor, meet the team and look at your own pallets.
What we do
One building, one team, and most of what a scaling brand needs
Storage and shipping is the starting point. Retail compliance, kitting, packaging and customer service usually take three vendors. Here it is one.
E-commerce (DTC) fulfillment
Direct-to-consumer orders from Shopify, Amazon, WooCommerce, TikTok Shop, Walmart and anything else ShipStation connects. Same-day on orders in by 9:00am Pacific.
Learn more →B2B & retail-compliant fulfillment
Case picking, pallet building, routing-guide labeling and LTL freight. About half of what we ship is B2B.
Learn more →Amazon prep
FNSKU labeling, polybagging, bundling and carton marking for FBA, plus seller-fulfilled orders.
Learn more →Packaging, kitting & assembly
Custom boxes, displays and inserts designed and sourced here, then hand-assembled into kits and subscription pack-outs.
Learn more →Customer service
Staffed on site with your merchandise, answering your customers under your brand.
Learn more →Returns processing
Returns received, matched to the order, inspected to your standard and restocked or dispositioned by your rules.
Learn more →Compliance
Registered to handle food and supplements
Minimus LLC holds its own registrations, so a food, beverage or supplement brand can store with us without breaking its own compliance chain. Documentation is available on request.
FDA food facility registration
Federal registration held by Minimus LLC, covering the building your product sits in.
California food warehousing
Registered with the California Department of Public Health, which regulates food warehousing separately.
Organic handler
Not currently registered. We will register for a client program that requires it.
Lot and expiration control
Lots and dates captured at receiving, first-expired-first-out picking, and lot tracing.
Need refrigerated or frozen storage, alcohol, or GFSI or SQF certification at the warehouse? We have a referral partner and will make the introduction. What each registration covers →
Scale
Built for volume, without becoming a call center
Hundreds to thousands of orders a day is where the operation is designed to run. The responsiveness does not disappear as the volume goes up.
Customer service sits on the warehouse floor with your merchandise. DTC and B2B orders draw from one inventory pool — roughly half of what we ship is B2B — so a retail purchase order and a flash sale show their conflict before it becomes a stockout.
Getting started
What onboarding actually looks like
Five steps, and nothing ships at volume until you have inspected a test batch at your own door.
A real conversation
Volume, SKUs, what your product is and weighs, and what went wrong at your last 3PL.
A written quote
Every line item, so you can compare it with the one you already have.
Integration and setup
Your store connected through ShipStation, and every product weighed and dimensioned.
Inventory counted in
Checked against the packing list, put away, and reconciled with you.
Test batch, then live
A small run you inspect at your door, then we turn the volume on.
We run on ShipStation rather than a proprietary portal. If your store connects to ShipStation — Shopify, Amazon, WooCommerce, BigCommerce, Walmart, TikTok Shop, Etsy, eBay and most others — it connects to us. Start the conversation →
The part that is hard to quote
The extra mile is the reason brands stay
Rates are comparable across decent 3PLs. What differs is what happens when something is unusual, urgent, or not in the contract.
We will try the odd request
Hand-assembled launch kits, a handwritten note program, a display built to a photograph, a same-afternoon shipment for a press appearance. We have done all of these.
We invent things occasionally
The Talking Shipper© — a box that greets the customer who opens it — came out of asking what an unboxing could be. Ask us about it.
International
A home base in the USA for brands from anywhere
Our clients come from across the United States and from overseas. Between 20% and 30% of what we ship leaves the country, through a consolidator that is generally far more economical than a standard international service on every order.
For a brand outside the United States, we are somewhere to land inventory, hold it and ship from — with Amazon prep done before anything reaches a fulfillment center, and one point of contact who knows your account by name. Selling into the US from abroad →
The wider group
Two sister companies, if you need more than fulfillment
Separate businesses under shared ownership, so a brand can coordinate packaging, fulfillment and selling without assembling three unrelated vendors.
Minimus Products — contract packaging
Co-packing and contract packaging in its own FDA-registered facility, for product that needs filling, assembly, or a carton that does not exist yet.
Digital Commerce Agency — TikTok Shop
TikTok Shop management and marketing, with live-selling studios on site, for brands opening the channel or held back by content rather than shipping.
Common questions
What order volumes do you handle?
Most of our clients ship hundreds to thousands of orders a day, and that is what the operation is built and staffed for. We have run special projects at 50,000 orders in a single day. We will also take a brand on at 10–20 orders a day if it is on a clear growth path — national networks generally will not — and a client can be entirely B2B as long as the case and pallet volume is equivalent.
Are you close to Los Angeles?
Yes. We are in Thousand Oaks, in Ventura County, about 40 miles northwest of downtown Los Angeles along the 101, and about an hour from the ports of Los Angeles and Long Beach. Brands in Los Angeles and across Southern California can come and walk the floor; our clients also ship with us from across the US and overseas. How Los Angeles-area 3PL locations compare →
Are you FDA-registered?
Yes. Minimus LLC, which operates Minimus Fulfillment, holds its own FDA registration and is registered with the California Department of Public Health for food warehousing. Those are the registrations that let us store and ship food and supplements. We can provide documentation on request. Our sister company, Minimus Products LLC, is a separate contract packager with its own licenses.
Do you require a long-term contract?
No. There is no multi-year term and no lock-in. We would rather keep the account by doing the work well.
What is your order cutoff for same-day shipping?
9:00am Pacific. Orders received by then ship the same business day. We can handle rush orders and adjust the cutoff for specific programs — ask us.
How accurate is your picking?
Our order error rate runs under 1%. On-time shipping tracks the carriers’ own on-time performance, since once a package is scanned out of our building the transit is theirs.
Do you offer customer service?
Yes. Our customer service staff work on site alongside your inventory. They can answer your customers directly on your behalf, run an enterprise ticketing system, and liaise with your own brand team on anything that needs escalating. Because they are in the building, most questions about a shipment get resolved by someone walking over and looking rather than by an email chain.
Can you handle hazmat?
On a limited basis. We can handle product that qualifies as ORM-D. Fully regulated hazmat, alcohol and pharmaceuticals fall outside what we are licensed for. Tell us what the product is and we will confirm before you ship anything.
Do you ship internationally?
Yes — between 20% and 30% of our shipments go international. Outbound international orders move through a consolidator, which is usually far more economical than shipping each order on a standard international service. We also work with brands based outside the United States that need a US base to import into, hold inventory in, and ship from — that is a service we actively want more of.
Which carriers do you use?
FedEx is our primary carrier and we ship on a large national account, so brands get rates they would not qualify for on their own. We also ship USPS, LTL freight for retail and wholesale, and use an international consolidator for orders going outside the United States.
Where are your warehouses?
Our headquarters and main fulfillment operation is at 2610 Conejo Spectrum Street, Thousand Oaks, California — about 38,000 square feet — with additional space at our affiliated packaging company nearby.
Tell us what you ship and we will tell you what it costs.
Send over your order volume, SKU count and product type. You will get a written, line-by-line quote back — not a discovery call that turns into a sales sequence.